Aging Solutions
Connected Aging. Your Way.
Whether you need powerful software for your own team or a fully managed concierge program, HealthJay helps organizations support older adults across the entire aging continuum.
From independent living and home care to assisted living and hospice, HealthJay combines senior-friendly technology with optional human engagement to improve resident experience, family satisfaction, and staff efficiency.
One Care Hub. One Platform. Two Service Models.
Learn about HealthJay's In-Room Concierge
Choose the Model That Fits
Your Organization
Option 1: HealthJay Platform
For organizations that want to manage resident engagement themselves.
Your staff uses HealthJay's Care Hub, Family App, and Management Dashboard to deliver:
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Daily wellness check-ins
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Talking reminders
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Family communication
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Video visits
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Community announcements
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Resident messaging
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Service requests
Your team stays in control while HealthJay provides the technology. Ideal for organizations with existing staff and engagement programs.
Option 2: HealthJay Concierge
For organizations that want HealthJay to provide the daily engagement. Our trained Concierge team becomes an extension of your organization by helping residents with scheduled wellness surveys, reminders, social engagement, family communication, ordering assistance, and routine follow-up.
Your staff focuses on care.
HealthJay helps with the daily connections.
Ideal for organizations facing staffing shortages or looking to expand services without hiring additional employees.
One Platform Across
the Aging Continuum
Whether a senior lives independently, receives home care, moves into assisted living, or later receives hospice support, the same familiar Care Hub continues to support them.
Families continue using the same app.
Staff continue using the same dashboard.
Residents continue using the same simple device.
No learning curve.
No switching platforms.
Just one familiar experience throughout the aging journey.
One Solution. Three Aging Markets
Home Care
Increase Billable Hours
HealthJay helps home care agencies create meaningful touchpoints between visits, pick up extra service requests, keeping clients engaged, families connected, and caregivers more productive—all without requiring additional staff.
HealthJay's home care partners use our In-Room Concierge program to establish an early presence in the client's home through a daily human touch—building trust, strengthening family relationships, and creating a natural pathway to future in-person care.
Secure Family Care Circle
Stop using personal cell phones to communicate with families. Caregivers can securely send updates, photos, voice messages, and care notes through HealthJay's HIPAA-compliant Family Care Circle, keeping all communication organized within the client's record.
Independent Living
Increase Resident Retention
HealthJay transforms every apartment into a connected living space. Deliver announcements, maintenance updates, package notifications, rent reminders, activities, and family communication through one easy-to-use Care Hub—keeping residents informed while reducing administrative work for your staff.
HealthJay's In-Room Concierge program also uses human agents to provide everyday support, family connection, reminders, and easy communication. Residents enjoy greater independence, families gain peace of mind, and communities benefit from higher resident satisfaction and retention.
Operational Advantages
Keep residents informed without stuffing flyers under doors, reduce trips to the office, and differentiate from competing communities
Life Plan Communities
Care Hub Connects Every Department
Residents are constantly answering the phone, walking to the front desk, or receiving paper notices. Staff spend countless hours making calls, knocking on doors, repeating announcements, and coordinating between departments.
HealthJay's advantage is one in-room Care Hub that becomes the communication center for the entire community.
HealthJay's In-Room Care Hub centralizes communication from every department through one centralized resident communication hub.
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Activities
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Dining
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Transportation
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Front Desk
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Nursing
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Maintenance
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Housekeeping
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Therapy
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Administration
By reducing repetitive tasks, staff can spend more time with residents instead of chasing information.
Countless Staff Hours Saved
Key Benefits
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📢 Community Announcements — One message reaches every resident instantly.
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🍽️ Dining Communication — Menus, meal reminders, and dining updates.
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🎉 Activities & Events — Boost participation with scheduled reminders.
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🚐 Transportation — Appointment and shuttle notifications.
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🔧 Maintenance Requests — Residents submit requests without calling the front desk.
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👨👩👧 Family Video Visits & Messages — Keep loved ones connected.
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⏰ Talking Reminders — Medications, appointments, and daily routines.
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💬 Resident Requests — One-touch communication with staff.
Business Outcomes
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Reduce repetitive phone calls
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Reduce door-to-door reminders
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Replace paper notices
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Improve interdepartmental communication
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Increase activity participation
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Improve resident satisfaction
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Keep families informed
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Save staff hours every day
HealthJay's In-Room Concierge
Human Touch. On Us
HealthJay combines the platform with trained human agents who provide scheduled outreach and help residents use the available services. Depending on the selected program, HealthJay agents may conduct wellness surveys, provide social connection calls, send reminders and chat messages, assist with routine requests, and help coordinate approved orders or services. Your organization remains the primary care or service provider.
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Best for organizations that want to:
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Add consistent resident touchpoints without adding internal staff
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Extend engagement beyond scheduled visits
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Support residents who need more human guidance
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Reduce repetitive follow-up work for employees
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Offer a more complete connected-aging experience
Start With the Platform. Add Human Support When Needed.
Organizations may begin with the HealthJay platform and add Concierge services for selected residents, locations, or programs.
This flexible model allows HealthJay to support independent living communities, assisted living communities, home care agencies, and hospice organizations based on their existing resources and service goals.